Cookie Policy

Last updated: 17th December 2025

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What is a cookie?

A cookie is simply a technology for remembering something about you. A cookie is a small text file stored on your device when you visit a website. It helps the website remember your actions and preferences — a bit like a digital “memory.”

Without cookies, a website forgets who you are each time you move to a new page. That means:

  • You couldn't stay logged in,
  • You couldn't buy or subscribe to anything easily,
  • The site wouldn't remember your language or settings.

Cookies themselves aren't good or bad — they're simply a tool. Some cookies are essential for the website to function, while others are used to understanding usage patterns or personalize content.

TerraTwin only uses cookies to improve your experience and to provide essential platform functionality. We do not sell cookie data or use dark-pattern tracking.

The types of cookies we use

We use the following categories of cookies on terratwin.com and the TerraTwin platform:

1. Strictly Necessary Cookies

Required

These cookies are required for the website and platform to function. Examples include:

  • keeping you logged in
  • remembering user authentication
  • enabling secure portal access
  • helping load pages correctly
You cannot opt out of these cookies because the site will not work without them.

2. Performance & Analytics Cookies

Optional

This helps us understand how visitors use our website so we can improve it.

Typical examples:

  • pages visited
  • features used
  • where visitors drop off in the signup flow
  • Platform usage analytics for product improvement

You can opt out of performance cookies through your browser settings or via our cookie banner.

3. Functional Cookies

Optional

These cookies remember your preferences, such as:

  • language
  • region
  • UI settings
  • saved form inputs

They make your experience smoother and more personalized.

4. Optional / Marketing Cookies (if enabled)

Consent required

TerraTwin may use marketing cookies to understand how visitors interact with our content, ads, or campaigns. These cookies help us deliver more relevant information to prospective customers.

We only enable marketing cookies with your consent, and you can withdraw consent at any time.

How you can control or opt out of cookies

You can accept, reject, or remove cookies at any time using one of the methods below.

Two options

TerraTwin Cookie Banner

Choose what you allow.

Option A

You can choose:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage cookie settings

You can update your choices at any time.

Your browser settings

Block or delete cookies.

Option B

Common options:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
If you use multiple devices, you must update settings on each device.

Please note: If you block all cookies, parts of TerraTwin may not function correctly.

Instructions for major browsers

Questions??

If you have any questions about this Privacy Policy, Cookie Policy or security practices or you wish to make a complaint about our compliance with applicable privacy laws, please feel free to contact us at team@terratwin.com.

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